Your shopping cart is empty.
Privacy Policy
Last updated: December 2023
Welcome to Ivy Chestnut (referred to as the "Company," "we," or "us"). We value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data through your interaction with our website, www.ivychestnut.com (the "Website").
Please take a moment to carefully read this Privacy Policy before using the Website. By accessing or using the Website, you accept and agree to be bound by the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using the Website.
Children Under the Age of 13
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not use the Website, provide any information, or engage in any activities that require personal information. If we discover that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information. If you believe we might have such information, please contact us.
Information We Collect
When you use the Website, we may collect information about you, both automatically and voluntarily. This information includes:
Information You Provide: We collect information you voluntarily provide through forms, surveys, comments, and when making purchases or contacting us via the Website. We use this information to deliver requested products/services and improve our services.
Automatic Data Collection: We use technologies like Google Analytics to gather data about your equipment, browsing behavior, and patterns. This includes non-personal information such as your location, traffic patterns, IP address, and device details. We use this data for statistical purposes and to enhance the Website.
Use of Cookies and Pixels
Our Website uses "cookies" and server logs to gather information about your site usage. Cookies are small text files stored on your device that enable us to recognize your preferences. We also use social media pixels to enhance your online experience. You can manage your cookie preferences through your browser settings.
Third-Party Cookies
Some content or applications on the Website are served by third parties, such as advertisers and content providers. These third parties may use cookies and tracking technologies to collect information about your online activities across websites. We do not control these third parties tracking technologies, so please review their privacy policies for more information.
Email Information
When you correspond with us via email, we retain your email content, address, and responses, treating them with the same confidentiality as other forms of communication. We comply with the CAN-SPAM Act and provide clear unsubscribe options in our emails.
How and Why We Collect Information
We collect and use personal information for various purposes, including:
Disclosure of Your Information
We do not sell, rent, or lease your information. However, we may disclose your personal data to:
How We Protect Your Information
We employ security measures to protect your information from unauthorized access. While we use SSL technology for secure data transmission, please avoid sending sensitive data via email.
Policy Changes
We reserve the right to change this Privacy Policy at any time. Any changes will be effective immediately upon posting on the Website. Please review this policy periodically, and continued use of the Website following changes constitutes acceptance of the revised Privacy Policy.
Visitors' GDPR Rights
If you are within the European Union, you have certain rights under the General Data Protection Regulation, including:
We collect data based on consent or contract and do not require unnecessary information.
Contact Us
Please contact us if you have questions or comments about this Privacy Policy.
Effective as of December 2023
